How Leaders Will Create Loyalty and Growth in an AI-Driven Era
In an era where AI and automation are rapidly transforming leadership and professional life, it's easy to focus on efficiency while overlooking the human connections that create trust, loyalty, and advocacy. As technology becomes more capable, emotional intelligence becomes one of the few competitive advantages AI can't replace. Attendees will leave with a practical framework for blending AI with emotional intelligence, using AI to uncover opportunities for proactive engagement while empowering leaders to create meaningful moments that improve trust, strengthen workplace culture, and drive lasting business relationships. Key Takeaways: ● Understand why human connection becomes more valuable as AI becomes more capable. ● Apply principles of social psychology to strengthen trust, belonging, and team loyalty. ● Identify opportunities where AI can surface meaningful moments for proactive engagement. ● Implement simple, repeatable actions that transform routine interactions into lasting relationships and stronger leadership influence.
Jamie Shibley
The Expressory
Jamie grew up with small business in her family, working part time in her grandfather's floral business. She spent 20 years in corporate world in various IT roles. The most recent 7 years of that time were spent managing ecommerce storefronts, where she gained first-hand experience of the negative impact that mismanaged customer relationships can make on big brands. Jamie holds a degree in Management Information Systems and a Masters in Project Management. Since launching The Expressory, her work has been featured on Entertainment Tonight and she has helped
her clients gain the attention of the influencers they were seeking to connect
with.
